Why the Client Experience Group?
We have the experience of working in and with Fortune 500, entrepreneurial and nonprofit organizations to build stronger leaders, stronger teams, accelerate client engagement, achieve greater business development success, and deliver exceptional results. Also, as a women-owned company, we support your business diversity initiatives.
Judy Bodenhamer, the Founder and Managing Director of the Client Experience Group™ has committed her career to inspiring businesses, organizations, and individuals to achieve accelerated levels of success. Her approach is anchored in a deep belief that client relationships can and need to be redefined. The Client Experience Group™ recognizes that relationship capital is a key driver in creating this client revolution. Relationship Capital is the distinct value created by people in business and it’s all about:
- Investing in individuals
- Exchanging relationship currency
- Accumulating reputational capital
- Building professional net worth
Who we are
The Client Experience Group™ is a women-owned consulting firm inspiring businesses to grow and achieve sustainable results through our Leadership Development and Business Development Coaching, Team Development Training, CX Strategies, and Fractional CMO & Branding Services. Located in Cleveland, Ohio.
What we do
We work with businesses and professionals to develop stronger leaders, stronger teams, accelerate customer engagement, achieve greater business development success, and improve organizational culture.
Through our onsite and virtual programs, workshops, consulting, coaching, and marketing services we engage critical thinking and learning to enhance performance and build better relationships.
Our Mission
To create and foster a client experience movement where smart people continue to learn and tell their story.
Our Vision
To ignite and inspire professionals to become indispensable partners, value enhancers, and business accelerators to their clients, customers, and colleagues. In our world, being satisfied is just not good enough.
Our Values
- Advise with Integrity & Professionalism
- Deliver More than Expected
- Always be Humble & Grateful