At the Client Experience Group (CEG), we work with businesses and professionals to accelerate client engagement, achieve greater business development success, and deliver exceptional results. As a women-owned, Cleveland Ohio based company, we have the experience of working in and with Fortune 500, entrepreneurial and nonprofit organizations. Judy Bodenhamer, the Managing Director and Founder of the Client Experience Group has committed her career to inspiring businesses, organizations, and individuals to achieve accelerated levels of success. She has been recognized by the Cleveland Indians as one of their “Most Valuable Diverse Business Partners” Award. Most importantly, our approach is anchored in a deep belief that client relationships can and need to be redefined. We recognize that relationship capital is a key driver in creating this client revolution.
Relationship Capital is the distinctive value created by people in business and it’s all about:
- Investing in individuals
- Exchanging relationship currency
- Accumulating reputational capital
- Building professional net worth